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Service Manager (Heavy Machinery)

Lead a high-performing service team with this family-owned industry leader. Enjoy a hands-on management role with relocation assistance.

  • 🏡 Housing assistance & relocation allowance provided
  • 💰 Competitive c. $125k package plus bonuses and a dual cab ute
  • 🛠️ Leading hand or tech ready to step up into management role also suitable

About the company

Join this prominent, family-owned Australian business, a vital part of the truck and ag sector. Operating for many years, they are recognised for a high-integrity culture and a strong commitment to service.

They actively invest in staff, offering extensive in-house training, a future leaders program, dual trade opportunities, competitive pay, and regional relocation support. This is a great place to build a secure, long-term career.

About the Job

We are currently looking to speak with Service Managers or Workshop Managers, to lead this strong performing service department located in Emerald, QLD.

You may come from an Ag or truck dealership or from within the Earthmoving, Automotive dealership or aftermarket service industry, it doesn't matter - as long as you have existing Workshop leadership experience (manager, supervisor or leading hand). We will also consider experienced technicians who are ready to step up for the first time into leadership.

The ideal candidate will be a people person who is excited by the challenge of leading an established team within the service department. Strong leadership and customer service is paramount, and you will ensure that your team delivers top quality service to their valued clients. Please note, this is a small department that requires the manager to still work "on the tools" at time.

Ideally you will have:
  • Proven experience in a similar role, supervising a team
  • Experience mentoring, leading and helping teams to meet KPIs
  • Excellent communication and interpersonal skills
  • Devotion to customer satisfaction and service requirements
  • Strong computer literacy skills
Whilst not essential, previous exposure to Agricultural, Earthmoving, or Transport Machinery in a retail or wholesale environment would be advantageous. Candidates who have experience with leading brands such as John Deere, Case IH, New Holland, Caterpillar, Komatsu, JCB, Kenworth, Mack, Volvo, Scania or similar are strongly encouraged to apply.

On offer is an attractive package of approximately c. $125k (depending on experience) plus bonus, a dual cab ute, + housing/relocation assistance.

About the location

Positioned in the heart of the Central Highlands, Emerald is a thriving regional hub essential to Queensland's agricultural and mining sectors. For machinery professionals, this town offers incredible stability, serving the booming Bowen Basin coal industry and expansive local agriculture. You will enjoy a welcoming community, modern amenities including a bustling airport and retail centre, and affordable housing. With the beautiful Botanic Gardens in town and Lake Maraboon nearby, Emerald delivers a rewarding career with a relaxed, authentic country lifestyle.

About Teamrecruit

Looking for your next job in heavy vehicles, machinery, or equipment? Teamrecruit is Australia & New Zealand's top specialist in this field. With 15+ years of experience, vast networks, and unmatched industry knowledge, we'll connect you with the perfect opportunity from our database of nearly 3,000 dealers and OEMs. Let's find your dream job today!

For further information about this or any other roles, please contact Tony Flynn on 0434 519 765 or by email to [email protected] quoting reference 1708501. Please submit an application by clicking 'APPLY'.

Referral reward: $500

Service > Service > Trucks/Transport

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