Service Manager

With over 30 years of experience, this family-owned organisation has established a reputation for excellence in the truck, earthmoving, and agricultural machinery sectors. They are committed to long-term relationships and professional development, offering a supportive environment where staff are valued. Join a dedicated team that prioritises integrity and genuine local support to deliver industry-leading solutions across regional Australia.

Take the next step in your career with an established dealership in Toowoomba. We are seeking an experienced leader to drive operations in a busy service department handling leading truck and light commercial vehicle brands. You will guide a large workshop team, foster a collaborative culture, and build strong relationships with a diverse customer base.

Key responsibilities:

• Oversee daily service department operations and workflow
• Lead, mentor, and support a team of over 25 staff
• Drive department profitability and meet financial targets
• Maintain high levels of customer satisfaction and retention
• Implement efficient systems to manage a busy pipeline of work

Required skills:

• Proven experience in a service management or supervisory role
• Heavy vehicle or automotive dealership background
• Strong leadership capabilities with a focus on team culture
• Excellent communication and relationship-building skills
• Sound commercial acumen to manage department performance

This versatile business offers a supportive environment and a secure pipeline of work. A generous package is on offer, including a base salary of $120,000 plus incentives, a company vehicle, and a mobile phone.